FAQ
Frequently asked questions about our suite of disinfection tools. Need to know more?
QUESTIONS
InCharged is celebrating 11 years of being in business in 2021 (est. 2010).
We can accommodate bulk discounts typically starting at 50+ of a unit. Please inquire for your specific needs.
We offer 30-day returns on all of our product.
However, reach out to our team to quickly resolve any product issues.
UVC disinfects surfaces that it comes into direct contact with. Due to this, dirt or other material could block the UVC rays from reaching the surface. For this reason, we recommend cleaning heavily soiled surfaces that could obstruct the UVC from achieving maximum efficiency.
It is only safe to use UVC in the same room if you are fully covered by protective clothing, including mask and UV-graded eyewear. This is why we highly recommend and offer devices equipped with remote start functions, timers, and motion sensors to ensure there is no accidental exposure. Glass and UV-graded plastics block UVC, so it is safe to use when guarded by these materials.
Square foot coverage of UVC is largely dependent on the power (wattage) of the UVC device as well as the time spent disinfecting. This is why we offer a wide range of devices, as each has its optimal use. For example, the LuxDisinfect Ultra Tower is capable of inactivating Covid-19 in a 20 foot radius.
UVC bulbs do not produce much heat, at comparable or lower levels than fluorescent bulbs
Before performing a disinfection, care should be taken to remove the dust attached to the surface of the lamp tube in order to achieve a better disinfection rate. Generally, it should be wiped every two weeks during use. When you find dust or oil on the surface of the lamp, wipe it at any time to keep the lamp clean and transparent (while not in use).
The UVC bulbs last roughly 9,000 hrs at full effectiveness. You can continue using past that time but the effectiveness of the ray may start to decline. You can measure the effectiveness of your bulbs by using an UVC dosimeter card.
A dosimeter card reads the lightwaves released by a UV-C bulb omitting 254nm. This card can be placed in various locations while using UV-C technology. The card will change color to determine the level of sanitation you are achieving. These can be purchased directly from American Ultraviolet to insure proper third party testing. To measure overtime, record how long it takes for the center of the card to reach a magenta color to compare to previous records.
Yes, we have replacement bulbs available. Contact our team to learn more.
UVC light can be very dangerous to our skin and eyes. Our ozone around earth actually filters out all UVC rays from the sun which protects us day to day. When using these products, you will need to have proper full PPE coverage ensuring your skin and eyes are covered at all times when in the same room as an active UVC light. Safety glasses come with all of our UVC room disinfection products (not included with the disinfection cart or 8 Chamber Locker as the UVC light on those products are not exposed.
Yes, they are all CE certified.
No it will not. 20 ft.
Around 20ft.
MERV tells you on a scale of 1-16 how effective a filter can be. Uncomparable to HEPA as all HEPA filters surpass the highest rating of MERV filters.
PECO, short for photoelectrochemical oxidation, combines a catalyst with a filter. When combined, PECO filters breakdown and destroy particles on a molecular level, destroying the entire cell. However numerous tests and studies show that PCO/PECO filters, such as that offered by Molekule, are far less effective than HEPA as they do not effectively capture particles at lower micron levels, such as Covid-19 and very fine dust and pollution.
Ultra: 5,287 ft2
Mini: 557 sqft
Yes, all filters are proprietary. Required maintenance is minimal, it’s even easier than changing your home furnace filter. Filters need to be changed every three months, but both the Ultra and the Mini come with a filter replacement reminder.
Air purification simply captures harmful particles. UVC air purification combines the best of air filters with powerful UVC lamps that both inactivates and captures pathogens.
CADR measures both the air output, and the filter efficiency of an air purifier. The higher the CADR, the better the coverage and the more powerful the air purifier.
The Association of Home Appliance Manufacturers, who oversee the CADR rating system, recommends multiplying the CADR by 1.55 for 8 ft ceilings to get the optimal space coverage.
HEPA filters in the LuxAir Purifiers include integrated carbon layers which help capture gases and eliminate odors. We also recommend changing the filter once every 3 months to ensure effective capture of particles and air output.
The HEPA standard is a Federal defined rating as set by the US Department of Energy. Our HEPA13 filters must capture a minimum of 99.97% of .03 micron particles, and 99.95% of .01 micron particles
Yes, we have replacement bulbs available. Contact our team to learn more.
No there is a metal nozzle and a plastic nozzle, the plastic is best for disinfecting.
No, we have solutions that we’ve tested and recommend but any water soluble solution will work with our backpack and handheld.
For the backpack, there are two: 15 micron (metal nozzle) and 40 micron (plastic nozzle).
For the handheld, there is one: 100 micron in both fan and cone settings.
18,650 sq ft on a single tank. Depends on who is using it and which nozzle is being used, but can be done in 15 minutes.
We’ve tested a maximum of 18 feet. But we find optimal range to be about 10 feet.
Yes, these units are CE certified.
Yes, it can be used both indoors and outdoors.
There are two nozzles that come with the sprayer. One metal and one plastic. The metal nozzle is best for fogging and the plastic is best for disinfecting.
The backpack is battery operated by a rechargeable battery.
No, as long as the sprayer is off, the battery will not be used by the backpack. Another way to tell is using the voltage meter. If that is not on, there is no battery usage occurring.
We recommend not using the sprayer in conditions over 85% humidity rate; however that is only outdoors. If you are using indoors you should have no issue. If using outdoors we recommend just making sure to use it at the least humid time of the day. The reason for this is high humidity rates may interfere and dilute the spray – if you need to use it outdoors in high humidity make sure you use a solution that is less diluted if possible.