Customer service and shipping

Disinfecting Solutions & Services

We pride ourselves with our quick shipping, rapid issue resolution, and exceptional customer service.

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How does it work?

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Always on time

We guarantee on-time delivery of your shipment. All orders are shipped as soon as payment is received.

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OVERNIGHT DELIVERY

The rules are constantly changing, and we get it. If you need your order fast, we’ve got you covered. Additional fees apply.

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24/7 Tech support

We’re not just here for product support — we care about the success of your business too. We’re here to offer any help we can.

WHITE GLOVE SERVICE

White glove service

Let our talented team of disinfection experts create the ideal disinfection solution to meet your needs — and make sure your team knows how to use it. 

one-year full warranty

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Replacements are sent out as soon as the defective products are returns. We even include a prepaid return label. Express options available.

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No need to wait. Our kick-ass team will resolve your problem within 24 hours.

 

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Any defective parts, except UVC bulbs (unless defective on arrival), are covered. 

Does not cover damage from misuse or mishandling due to human error or storage practices.

Refunds

We guarantee our products will provide hospital-grade disinfection in a product that is simple to use. If you’re not satisfied, return your item within 30 days for a full refund.

GET IN TOUCH WITH US

Schedule a call today. We’re here to help you as much as we can.

24/7 tech support